Orders and Returns

Return Merchandise Authorization (RMA) Request

Your satisfaction is our priority.

While every product undergoes a stringent quality control inspection before leaving our lab, we understand that issues can occur.

We pride ourselves on our optical expertise. We guarantee 100% accuracy on all prescriptions; if there is a discrepancy, we will remake your lenses at no charge.

To help us resolve your issue quickly, please complete the Return Questionnaire below. Once submitted, our Customer Care team will work closely with you to finalize your RMA.

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