Shipping Information

At RX Safety, we understand that our customers have unique shipping needs based on their location and circumstances. To accommodate these varied requirements, we offer several tailored delivery options. These include specialized domestic shipping within the United States, dedicated military APO shipping for our service members overseas, and comprehensive international shipment solutions for our global customers.

Below, we provide detailed information on each of these shipping methods to help you choose the best option for your needs. Whether you’re ordering within the U.S., sending eyewear to a military base, or placing an international order, RX Safety ensures that your eyewear reaches you efficiently and securely. Discover more about each shipping option and how we cater to your specific delivery requirements.

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domestic shipping

At RX Safety, we strive to ensure a smooth and timely delivery of your eyewear purchases. Here’s what you need to know about our domestic shipping process:

Order Updates
and Tracking Information

E-mail Notifications: We keep you informed! Once your order is placed, updates on the order status and tracking information will be sent to the email address you provided.

Tracking Your Order: We use UPS for most shipments, and you will receive a Tracking Number for these. For orders sent via US Mail, a Delivery Confirmation number will be provided.

Automatic Updates: Stay informed about your order and product status with our automatic email updates.

Shipping Time
for Prescription Orders

Standard Processing Time: All prescription orders are shipped within 10 business days, provided all items are in stock and there are no unforeseen circumstances.

Out-of-Stock Items: If your order includes items that are not in stock, the entire order will be shipped together when all products become available, unless prior arrangements have been made. If you need separate shipments, please call us at our toll-free number: 888-440-9797.

Military APO Shipping

We are proud to support our troops and offer shipping to those serving overseas.

Shipping Method for APO/FPO Addresses

United States Postal Service: The only courier service for APO or FPO addresses. Please note that they do not provide delivery confirmation for these addresses.

Recommendations for APO/FPO Shipping

Intermediary Address: For delivery confirmation and tracking, we recommend shipping your order to an intermediary address before forwarding it to the APO or FPO address.

Delivery Timeframe and Responsibility

Estimated Delivery Time: It may take 4 – 12 weeks for packages to reach their APO/FPO destination.

RX Safety cannot be held responsible if the service member is relocated and the package becomes undeliverable. Returned undeliverable packages will be held until an updated address is provided by the customer. Be aware that such packages may incur a second shipping charge.

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International Shipments

For our international customers, here are important details regarding your shipments:

Customs and Import Duties

Customer Responsibility: Import duties, taxes, and any other additional charges are not included in the item price or shipping cost. These charges are the customer’s responsibility.

No Control Over Charges: RX Safety has no control over these charges and cannot predict what they may be.

Local Customs: For more information on any potential charges, please contact your local customs office.

RX Safety is not responsible for any duties, taxes, or broker fees that may be charged to your shipment.


Canadian customers have the option to use FedEx International Connect Plus for shipping on our website. With this service, they pay the duties and taxes to us at the time of placing their order. Safety has no control over these charges and cannot predict what they may be.

If you need help, our customer service will be happy to assist you. Just give us a call at 888-245-6638 or chat using the button on the lower right corner.


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