Shopping Questions

What methods of payment do you accept?
We accept MasterCard, Visa, Discover and American Express. You can also send us a money order or a check in the mail, at the checkout options use the “Print and mail” option this allows you to send us your order via the US postal service. Sorry but we do not ship C.O.D.

Do I have to pay sales tax?
If you are in New Jersey, you must pay 7% sales tax. If you are not in New Jersey, then there is no tax.
Can I place my order by telephone, instead of on the website?
Yes. Just shop on our site and at the checkout options use the “Over the phone” option this allows you to send us your order and you can call us with your payment information.

How long does it take?
All Prescription orders ship within 10 business days, providing all items are in stock and no unforeseen circumstances occur. In-stock (non-prescription) orders placed after 2:00PM EST will be processed the following business day. Weekend and holiday orders will be processed on the next business day. Please visit the shipping page for more information.

What is the deadline for Express shipments?
Your need send your order to us before 2:00PM Eastern time.

Do you ship to addresses outside the USA?
Yes. Just shop on our site and at the checkout use the “Over the phone” option. Please note that is not responsible for any duties, taxes or broker fees that may be charged to your shipment. The fees are the responsibility of the customer.

What if my question is not answered in this FAQ?
Please send us your question via E-mail. We will answer your question, and probably add it here to our FAQ.
123 Lincoln Blvd.
Middlesex, NJ 08846 USA
Telephone: 1-866-653-5227

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